A printer is found leaking ink. Staff immediately clean the spilled ink., Correction, Corrective Action, The same printer keeps leaking. Investigation shows that the cartridge replacement schedule is not being followed, so the process is revised to prevent recurrence., Correction, Corrective Action, An employee uses an outdated form. The outdated form is immediately replaced with the current approved form., Correction, Corrective Action, Several employees use outdated forms. The unit investigates and finds that the document distribution process is ineffective, then improves the process., Correction, Corrective Action, Water is spilled on an office floor, so an employee immediately cleans and dries the area., Correction, Corrective Action, Water repeatedly accumulates on the same floor. Investigation identifies a leaking pipe as the cause, and the pipe is repaired., Correction, Corrective Action, A report contains an incorrect figure. The employee changes the figure to the correct value before submission., Correction, Corrective Action, The same reporting error keeps occurring. Investigation shows that reports are not independently reviewed, so a review step is added to the process., Correction, Corrective Action, A damaged emergency sign is replaced with a new one., Correction, Corrective Action, Several emergency signs become damaged because they are installed in areas exposed to rain. The installation method is changed to prevent the problem from recurring., Correction, Corrective Action, A broken chair is removed and replaced with a usable chair., Correction, Corrective Action, Several chairs repeatedly break. Investigation shows that the wrong chair specification was used during procurement, so the specification is revised., Correction, Corrective Action, A warehouse inventory record contains an incorrect quantity. The employee corrects the recorded quantity., Correction, Corrective Action, Inventory errors repeatedly occur. Investigation identifies inadequate verification before recording, so an additional verification step is introduced., Correction, Corrective Action, A leaking faucet is repaired immediately after being reported., Correction, Corrective Action, Several faucets repeatedly leak. Investigation finds that the wrong type of faucet is being purchased, so the procurement specification is changed., Correction, Corrective Action, A missing warning sign is immediately installed in the area where it is required., Correction, Corrective Action, Warning signs repeatedly go missing. Investigation shows that there is no assigned person responsible for checking them, so a regular inspection responsibility is established., Correction, Corrective Action, A worker receives a required document that was previously missing from their work area., Correction, Corrective Action, The same document repeatedly becomes unavailable. Investigation finds that the distribution and monitoring process is inadequate, so the process is revised and monitored for effectiveness., Correction, Corrective Action

CORRECTION vs. CORRECTIVE ACTION

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