Ask for a refund formally. — Could / May, Deny a refund formally. — May not / can’t, Ask to exchange an item politely. — Could, Give permission to exchange an item. — Can / may, Ask for permission to try on a sweater informally. — Can, Give permission to try on some clothes. — Can, Ask to see the manager formally. — May / Could, Ask for permission to use a store computer informally. — Can, Deny permission to eat in the store formally. — May not, Ask a customer to show their receipt politely. — Could, Ask for help finding a different size informally. — Can, Give permission to leave a bag at the counter. — Can / may

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