Quality & Performance Leadership, Leading systems to improve care quality and results, Total Quality Management (TQM), Organization-wide approach focused on quality in all processes, Quality Assurance (QA), Planned activities to ensure standards are consistently met, Quality Improvement (QI), Ongoing efforts to improve processes and outcomes, Performance Measurement, Tracking results using defined indicators and targets, KPI, Key measure used to monitor critical performance areas, Benchmarking, Comparing performance with peers or recognized standards, Best Practice, Proven method that achieves superior results, Data-Driven Decision Making, Using data analysis to guide actions and priorities, Business Intelligence, Tools and insights used to analyze organizational data, Data Ownership, Responsibility for data accuracy, access, and use, Continuous Improvement, Regular cycle of reviewing and improving performance
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Quality Concepts
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