Can you clarify what you mean by ..., I’m afraid that question is outside the scope of today’s presentation., That's a very important question, but it's not really on our agenda today., If you can email me that question, I’ll respond directly to you., Can we discuss this one-to-one after ...., As I indicated a little earlier, we need to involve ...., We covered that at the beginning of the presentation when I talked about…, I know many people feel strongly about this question so.., I understand your frustration. As a solution, I suggest…, Let me put you in touch with a colleague in ..., Sorry, can I just stop you there as we are pushed for time and…, Sorry to interrupt, but I can answer that question straightaway., To be perfectly frank, I can't answer that at the moment., We need to be mindful that many people feel very strongly about this, so…, This is a very delicate topic which we need to respond to sensitively.

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