end user, the person who ultimately uses a computer system or application, user requirements, the functions and features a user needs, computer literacy, the ability to use computers effectively, technical proficiency, a high level of ability in using technology, specialised software, software designed for a particular professional purpose, system resources, computing resources such as CPU, RAM and storage, processing power, the ability of a computer to process information, storage capacity, the amount of data a device can store, user interface, the part of a system through which users interact with it, configuration, the way hardware/software is set up, compatibility, the ability of systems or software to work together, troubleshooting, identifying and resolving technical problems, maintenance, activities performed to keep a system working properly, data security, protecting data from unauthorised access or loss, backup, a copy of data kept separately for recovery, performance, how effectively and quickly a system operates, reliable, working consistently without unexpected failures, user-friendly, easy for users to understand and operate

Lesson 1: Computer Users

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