Which entry do we use to check which Fare Family was used for our flights?, FXP, TWD, TTH, DAN, Which entry we use to price new flights in the same class of service that was sold?, FXE, FXX, FXB/K, FXP, Which entry is used to check flight availability?, AN, RT, SN, FXP, What is the correct command to sell 1 seat in Y class from line 2 of the availability screen?, SSY12, SS2Y1, SS1Y2, SB1Y2, What command do you use to open (retrieve) a PNR using the booking reference?, PRABC123, VIABC123, IGABC123, RTABC123, A voluntary change means the passenger requested the modification, so change fees and fare differences may apply., True, False, Which entry displays the passenger's electronic ticket (E-ticket) details in Amadeus?, TTP, TWD, TQD, RTD, If the new flight is cheaper, a voluntary change always guarantees an automatic refund to the passenger., False, True, If the airline fare rules say a ticket is NON-REFUNDABLE, can you still do a voluntary change?, No, never, Yes, but changes are always free, Yes, if the rules allow changes, usually with a penalty fee, No, you must create a brand new PNR, If the voluntary change and published fare, results in a fare collection (additional payment), which element must be updated before issuing?, OSI, SK, FP, RM, What coupon status must an E-ticket have in TWD to allow a voluntary change?, O and A, A and R, V and R, R and O, What happens if a passenger requests a voluntary change after the flight has already departed?, It is always free, The Amadeus system blocks the change completely, No-show / After departure rules and higher penalties usually apply, The ticket automatically updates to OK status, Which entry is used to display the TST stored in the PNR after running FXQ?, TWD, TQT, RTF, FQN

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