You can hear only parts of the sentence., A. The screen has gone blank., B. You’re breaking up., C. The image is frozen., D. The volume is too loud., The picture stops moving., A. The image has frozen., B. The image is fuzzy., C. You’re very quiet., D. There is background noise., The sound comes before or after the picture., A. You’re breaking up., B. The image is jerky., C. The sound and image are out of sync., D. The screen is blank., You cannot see anything on the screen., A. The image is fuzzy., B. You’re too quiet., C. The image is frozen., D. The screen has gone blank., You can hear people talking behind the speaker., A. There is a lot of background noise., B. The picture is frozen., C. The sound is out of sync., D. The image is fuzzy., The person’s face is difficult to see clearly., A. The connection is silent., B. The image is fuzzy., C. The screen is blank., D. The sound is late., A company wants one marketing message to appear on several social media sites., A. Follow, B. Integrate, C. Cross-post, D. Screen, Which is the best professional response? Your colleague’s connection is bad and you cannot understand them., A. Your internet is terrible., B. Stop talking., C. I don’t understand anything., D. Sorry, you’re breaking up. Could you repeat that?, The speaker is difficult to hear because their volume is very low., A. You’re very quiet. Could you turn your volume up?, B. Your image is frozen., C. The screen has gone blank., D. Your sound is out of sync., The image moves badly when the person moves., A. fuzzy, B. jerky, C. blank, D. quiet

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