Howard Dawson — Flight Attendant. Manager: Senior Cabin Crew Member. Colleagues / clients: Cabin crew members and passengers. Main areas of work: Customer service and safety. Responsibilities: Looks after passengers’ comfort, helps with boarding, serves food and drinks, checks emergency equipment, and secures his section of the cabin for take-off and landing., Olivia Parker — Flight Attendant. Manager: Senior Cabin Crew Member. Colleagues / clients: Cabin crew members and passengers. Main areas of work: Passenger assistance and cabin safety. Responsibilities: Welcomes passengers, helps with hand luggage, checks seatbelts and tray tables, answers passengers’ questions, and reports problems with emergency equipment., Marcus Reed — Flight Attendant. Manager: Senior Cabin Crew Member. Colleagues / clients: Cabin crew members and passengers. Main areas of work: In-flight service and passenger care. Responsibilities: Serves meals and drinks, looks after passengers with special needs, answers call bells, checks his area of the cabin, and helps passengers during boarding., Court Simpson — Senior Cabin Crew Member. Manager: Purser. Colleagues / clients: Flight Attendants, other Senior Cabin Crew Members and passengers. Main areas of work: Supervision, safety and customer service. Responsibilities: Supervises the Flight Attendants in his section, checks their work, operates an assigned door, helps with passenger problems, and checks that his section is ready for take-off and landing., Sophie Bennett — Senior Cabin Crew Member. Manager: Purser. Colleagues / clients: Flight Attendants and passengers. Main areas of work: Crew supervision and cabin service. Responsibilities: Coordinates the Flight Attendants in her section, checks safety procedures, supervises meal service, helps crew members with difficult situations, and reports important problems to the Purser., Carlie Clifford — Purser. Manager: Cabin Service Director. Colleagues / clients: Senior Cabin Crew Members, Flight Attendants and passengers. Main areas of work: Cabin coordination, administration and customer service. Responsibilities: Coordinates different sections of the cabin, supervises Senior Cabin Crew Members, takes care of paperwork, accounts for passengers on the manifest, and deals with important passenger and service problems., James Walker — Purser. Manager: Cabin Service Director. Colleagues / clients: Senior Cabin Crew Members, Flight Attendants and passengers. Main areas of work: Crew coordination and service management. Responsibilities: Coordinates cabin service, communicates with Senior Cabin Crew Members, checks passenger and flight information, makes announcements, and helps with passenger complaints., Elena Rossi — Purser. Manager: Cabin Service Director. Colleagues / clients: Senior Cabin Crew Members, Flight Attendants and passengers. Main areas of work: Cabin supervision, communication and passenger service. Responsibilities: Supervises different cabin sections, checks that the crew follows service procedures, communicates important information to the crew, takes care of cabin paperwork, and deals with service problems., Savannah de Coral — Cabin Service Director. Manager: Captain. Colleagues / clients: Purser, Senior Cabin Crew Members, Flight Attendants, flight deck crew and passengers. Main areas of work: Cabin management, safety and communication. Responsibilities: Is in charge of the whole cabin, is responsible for the cabin crew, leads the pre-flight briefing, communicates with the Captain, and supervises the overall cabin operation., Alexander Morgan — Cabin Service Director. Manager: Captain. Colleagues / clients: Pursers, cabin crew, flight deck crew and passengers. Main areas of work: Crew management, safety and cabin operations. Responsibilities: Leads the cabin crew, gives the crew important information before the flight, coordinates with the Captain, supervises safety and service throughout the cabin, and deals with important problems during the flight.
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