DETERMINATION, Having been rejected for a loan by four banks but still trying to get a loan from another bank, LEADERSHIP, Delegating work to employees who you think are good at the job, LEARNING FROM MISTAKES, Ordered lots of stock which you don’t have space for, but next time you order the right amount, PERSUASION, Being able to sell a product to a customer by explaining how it will benefit them, LUCK, An ice cream van has its best sales ever because of a very hot summer, PLANNING AHEAD, Thinking about future sales and ordering the right amount of stock, SHOWING INITIATIVE, Being the first one to make a decision e.g. seeing a gap in the market and opening a business to fill the gap, RISK TAKING, Knowing there is a chance of failure but also a chance of success

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