is when the cashier asks you to pay, charge, discount, when the shop lowers the price for some or most of the products, exchange, Discount, is swapping an item that you brought for a different size ,colour or a completely different product, serve, Exchange, you order things from it online, online shopping, Promotion, when shops persuade and remind people about there services or brand, promotion, refund, to buy a product, receipt, purchase, a piece of paper that proves you brought something, service, Receipt, To return the product and get your money back, Online shopping, refund, the help and care that employees give to customers, service, Charge

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