W Are you ready to order?, M Yes, please., W Can I get you something to start with?, M No, thank you. I'd like the tuna., W Would you like that with salad or chips?, M Salad, please., W And for you?, M I'll have the steak, please., W How would you like your steak? Rare, medium, or well done?, M Rare., 15 minutes later...., M Excuse me, I asked for my steak rare, and this is medium., W I'm really sorry. I'll take it back to the kitchen., M Can we have the bill, please?, W Of course., M I think there's a mistake here. I had the salad, not chips. And Izzy had the steak., W I'm very sorry. I'll change that.

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