What does the expression "don’t get it" mean?, Don't like, Don't understand, What is the meaning of the word "crummy"?, Bad, Expensive, What does "red-eye" mean in the conversation?, morning flight, overnight, What does "a drag" mean?, disappointment, Something fun, Who said "don’t get it"?, The flight attendant, The passenger, Who used the word "crummy" to describe the policy?, The passenger, The manager, Who is requesting a seat change?, The security guard, The passenger, Why did the flight attendant initially decline the passenger's request?, Because there were no empty seats, Because it's against airline policy.

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