What are your main responsibilities on a typical workday?, What types of shipment do you work with: air, ocean, or road?, Who do you communicate with in English? Is it through email, phone calls, meetings, or chat?, What kinds of conversations do you find difficult?, Can you tell me about a time when you felt stuck or nervous while speaking English?, Is there anything specific coming up (such as a promotion, a project, a meeting with another office, or an evaluation) where you'll need to speak English?, What has your experience been like learning English in the past? (school, classes, work, self-study), On a scale of 1 to 5, how confident do you feel when speaking?, What do you find easiest, and what do you find most difficult?, What usually causes delays, and what do you do when that happens?, What happens when a shipment doesn't arrive in time for a flight?, Do you prefer role-playing games, taking calls, or having conversations?, Do you use English outside of work (on TV shows, in music, while traveling)?, What is your job title?

Icebreakers - Introduction

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