Which action demonstrates consumer protection?, Hiding return policies, Selling expired products, Providing accurate product information, Changing prices at checkout, What does retail compliance mean?, Following laws, regulations and company policies, Increasing prices every month, Selling only online, Avoiding customer complaints, Which activity is part of the legal framework for retailers?, Choosing shop music, Designing a logo, Selecting uniforms, Registering a business legally, What is the main purpose of retail regulations?, To stop all competition, To protect consumers and promote fair business, To increase advertising, To reduce employee numbers, A supermarket finds expired milk on its shelves. What should it do?, Sell it at a discount, Remove it immediately, Hide the expiry date, Wait for complaints, Which area of compliance protects customer payment details?, Employment regulations, Store decoration, Data protection and privacy, Inventory promotion, A customer slips on a wet supermarket floor. Which compliance area is involved?, Health and safety, Tax compliance, Business advertising, Corporate branding, A store repeatedly displays incorrect prices. What is a likely risk?, Guaranteed higher profits, Automatic business growth, More employee holidays, Customer complaints and possible penalties, In Bahrain, which authority is associated with commercial registration?, LMRA, MOIC, CBB, NBR, What does CR stand for in Bahrain business licensing?, Customer Receipt, Compliance Review, Commercial Registration, Corporate Retail, A retailer starts operating without the required licence. What is the main problem?, Non-compliance with licensing requirements, Poor customer service, Weak product branding, Low customer loyalty, Why must retailers follow employment regulations?, To avoid all training, To reduce customer choices, To stop employee promotion, To protect employee rights and fair working conditions, A clothing store advertises 70% OFF, but the original price was artificially increased. What is the issue?, Good marketing, Misleading advertising, Safe product handling, Employee development, A retailer repeatedly ignores safety inspections. What is the most serious possible outcome?, Better store performance, Lower marketing costs, Accidents, penalties and reputational damage, Automatic licence renewal, What is business ethics?, Moral principles that guide business behaviour, Only government laws, A method of setting prices, A type of sales promotion, A manager accepts an expensive personal gift from a supplier before choosing a contract. What is the concern?, Inventory management, Customer loyalty, Product quality, Conflict of interest, A supplier uses child labour in its factories. What should a responsible retailer do?, Ignore the issue, Investigate and require corrective action, Promote the supplier, Hide the information, A retailer follows the law but deliberately hides important product information. What does this show?, Excellent governance, Sustainable marketing, Ethical concerns despite apparent legal compliance, Strong transparency, A store discovers employees are being treated unfairly. What is the best management response?, Investigate and correct unfair practices, Ignore the complaints, Punish all employees, Keep the issue secret, Which action best demonstrates good corporate governance?, Allowing managers to make unchecked decisions, Avoiding compliance records, Ignoring employee concerns, Establishing clear policies, oversight and accountability

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