Data is showing a trend but that department is skeptical of it., Present the data with a real example from the floor., Morale is low after a difficult stocktake., Acknowledge it openly, create space to process and may add team building tasks., You observe a staff member not wearing their PPE., Immediately correct and include the impact in the feedback., A new starter is overwhelmed during a busy shift., Buddy/Pair up the staff member and check in more during the shift., A high performing team member is disengaged and coasting., Delegate more challenging tasks, discuss their motivations., A team member is constantly late for shifts., A direct, private conversation using specific facts and clear expectations., There are conflicting priorities between two departments., Negotiate priorities transparently, focus on shared goals, avoid assumptions.

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