Care, A care worker should do all they can to maintain or improve an individual’s health and wellbeing., Compassion, A care worker should provide care and support with kindness, consideration, respect and empathy., Communication, Effective communication is essential to developing good relationships with service users and their families, as well as with colleagues. This requires care workers to listen carefully and speak in a way that individuals receiving care and support can understand, Courage, This is about being brave and having the ability to speak up about concerns. It requires care workers to do the right thing and have the courage to try something new, such as new ways of working., Commitment, A care worker should be dedicated to providing care and support to meet individuals' needs., Competence, This refers to the ability of a care worker to provide high-quality, effective care by applying their knowledge, skills, understanding and expertise to meet an individual's care needs.

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