Introduce a complaint carefully, I don’t want to complain, but…, Explain that noise affects your concentration, I find it hard to concentrate when it’s noisy., Explain that lateness affects your work, I can’t work well if people are late., Suggest creating clear rules, Maybe we could set clear rules?, Ask to improve the current system, Could we find a better system?, Acknowledge the other person's concern, Thanks for bringing that up., Show that you understand their point, That’s a fair point., Move the conversation toward a solution, Let’s think of a solution together.

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