You share a house with a person and three other people. For some time now, you’ve felt that the person doesn’t really fit in but you don’t want to find someone else at this point. They always complain about the noise and about everyone else’s inability to stick to the rota of household chores, yet don’t seem to realize their own failings. They have a short temper and frequently end up screaming and shouting or slamming doors after rows. Start the conversation by saying ‘Good morning’ to this person and asking ‘How are you?’. Try to work through the issues with your partner and find a solution to the dispute., You work for an import-export company. You really like the company and want to stay but have had problems with person, who is your line manager. They have asked to have a word with you. You’ve felt for some time that this person sometimes picks on you and you once reported to the regional manager what you felt had been bullying behaviour. You fear the preson is still angry about this. However, you’re also worried it could be about a company event you attended recently where you ended up talking to a colleague and mentioned some new plans for the company. You now realize you shouldn’t have talked about the plans. Your partner will start the conversation. Try to clear the air while making clear how you feel., You share a house with the person and three other people. You like the house – it's in a great location and is good value. However, you have issues with some of your housemates. It's Tuesday morning and you haven't slept very well because someone was playing music and chatting loudly until 2 a.m. You have exams next week and feel your housemates are being inconsiderate. You are also generally fed up with how messy everyone else is and are really reaching your limit! You've come down to the kitchen to make some coffee. The person will start a conversation with you. Try to persuade them to establish some rules., You have recently been appointed departmental manager for an import-export company. You get on badly with the person, who works under you in the company. You have reason to believe they have revealed information about a forthcoming deal, because a friend in a different department heard it mentioned at a recent social event. You’re worried it could be a much bigger problem if the plans become more widely known. You also feel the person often undermines you and you have not forgotten the last time you had words, when the person went over your head and complained about you to the regional manager. Start the conversation by raising your worries. You want to establish a better working relationship.

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