Making apologies, I’m really sorry you’ve gone to all this trouble., It’s my fault. I’ll make you something else., I’m so sorry to keep you waiting., Sorry about that!, Accepting apologies, There’s no need to apologize., It’s not a problem., It’s not your fault. Sorry, I got upset., Don’t worry about it., Excusing yourself, I couldn’t help it!, Don’t blame me!, Look, it was an accident!, It could've happened to anyone, It's just one of those things

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