Award - Is a legal document which records the formal decision if an industrial tribunal as to the terms and conditions of employment which will apply in a certain industry. , Agreement - Is an agreement between the employer and the employees and usually their union, on the terms and conditions of employment to apply at their own particular workplace or enterprise. , Vision - Defines the way an organization will look in the future.  , Mission - Defines the fundamental purpose of an organization. , Values - Beliefs that are shared among the organization in which decisions are made.  , Discrimination - Is an action that denies social participation or human rights to categories of people based on prejudice. , Workplace ethics - Group of moral principles, standards of behavior, or set of values regarding proper conduct in the workplace.  , Codes of behavior  - A set of conventional principles and expectations that are considered binding on any person who is a member of a particular group., Promotion - Refers to raising customer awareness of a product or brand, generating sales and creating brand loyalty., Complaint - Is a statement define as an oral or written expression that something is unsatisfactory or unacceptable.,

Retail Questions.

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