1) Which of the following is NOT an input device? a) Keyboard b) Mouse c) Scanner d) Laser Printer 2) Which database is NOT covered by the Data Protection Act? a) Cars in a showroom b) Video shop members c) Patient records in a hospital d) Job applicants' CVs 3) Which of the following is used for EXTERNAL communication? a) Meeting b) Letter c) Memo d) Noticeboard 4) How might the employment of a person caught drunk at work end? a) Redundancy b) Resignation c) Dismissal d) Retirement 5) Which is best assessed through job interview? a) Enthusiasm b) Hobbies c) Previous work experience d) Qualifications 6) Which organisation is run by the Government to help recruitment a) The Health & Safety Executive b) A job centre c) OFSTED d) A private recruitment agency 7) Which is training given to NEW employees? a) External b) Induction c) Off the job d) On the job 8) How would you give a message about a social event to employees? a) Business letter b) Fax c) Notice d) Report 9) The Health & Safety At Work Act is there to ensure... a) Childcare is available b) Workers are happy c) Equipment is safe d) Holidays can be taken at any time 10) Which is taken away from gross pay to calculate net pay? a) Bonuses b) Commission c) Overtime d) Tax 11) During a meeting, the minutes of the previous meeting are... a) Agreed b) Explained c) Filed away d) Seconded 12) A disadvantage of teleworking... a) Feeling lonely b) Saving money c) Saving time d) Set-up costs 13) Disadvantage of open-plan office... a) Badly lit b) Difficult to get refreshments c) Too crowded d) Too noisy 14) What can stop RSI? a) Having regular eye tests b) Installing a LAN c) Installing anti-glare screens d) Taking regular beaks 15) Which IS an input device? a) Floppy Disk b) Laser Printer c) Monitor d) Mouse 16) Best printer for high-quality photographs? a) Daisy wheel b) Dot matrix c) Colour inkjet d) Mono laser 17) Where employees do not have their own desk, but use any that is available... a) Hot desking b) Open plan c) Teleworking d) Video conferencing 18) Which software is most suitable for producing newsletters with photographs? a) DTP b) Graphics c) Presentation d) Word processing 19) An example of INFORMAL communication a) Annual General Meeting b) Chat over office c) Letter d) Presentation 20) An organisation paid by other businesses to find suitable candidates for a job... a) Careers Service b) Equal Opportunities Commission c) Job Centre d) Private Recruitment Agency 21) Which law makes it illegal to pay men and women differently for doing the same job? a) Data Protection Act b) Equal Opportunities Act c) Equal Pay Act d) Health % Safety at Work Act 22) Training that takes employees away from their normal work... a) Appraisal b) Induction c) Off the job d) Staff Development

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