Interaction (Interaction, interakció, SD-Nummer, New Interaction), Incident (Incident, eszkaláció, Escalate new INM, IM-Nummer), Pflichtfeld (Pflicht, pflichtig, kötelező, rot markiert), Customer Location (customer, location, Standort, székhely, ), Cause Code (cause, code, BG, Best Guide, ID), Notified by (notify, Kanal, phone, e-mail, myworkplace, INM, Portlet, Fax), Configuration Item (configuration, item, CI, service ID, SID), Global CI (global, CI), Contact (contact, contact daten, Name, Vor(first)name, Nach(last)name, Rufnummer, E-Mail-Adresse), Reported by (reported, Melder, Vor(first)name, Nach(last)name, Rufnummer, E-Mail-Adresse), Description (Beschreibung, BG).
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Tabu_SM9 (Interaction Mgmt)
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