"netspeak" - changes in record language usually took a long time, "technolet" - The language is used in contexts, "web 1.0" - Post which contravene site rules will be removed by a moderator, "web 2.0" - is a term commonly used for websites that consist entirely user contribution, Digital native - user born in 2000's (visual learner, like a game, short term memory), Digital immigrants - Born in 1990's, Emotion - state of the parties engaged in a communicative event effects how communication is both delivered and received , The benefits of technology - independent, collaborative, engaged, 21 st century education - Critical thinking, creative, collaborative, communication, strong weak ties - people think knowing someone well by online (chatting),

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