1) Problems with existing systems a) Prompt b) Justification 2) Upgrade from old MS Operating System to Windows 10 a) Prompt b) Justification 3) When you need an additional functionality, it comes under.... a) Prompt b) Justification 4) Manager want to use MAC's in office as oppose to Windows PC's a) Prompt b) Justification 5) External prompts for software bug fixed a) Prompt b) Justification 6) Providing reasoning for a change a) Prompt b) Justification 7) Balancing the costs against perceived benefits comes under... a) Prompt b) Justification 8) Looking at the Business Case a) Prompt b) Justification

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