errrs, umms, like, yeah etc that allow thinking time - fillers, gestures, movement, eye contact, pitch, tempo etc - paralinguistic, gaps in speech - pauses, pauses, fillers, false starts are all examples of this - hesitation, Where and when speech takes place - setting, changing the formality of your language to match the person's that you are speaking to - Upwards and donwards convergence, Added to the end of the statement as if to elicit a response - tag question, The reason for the speech - purpose, Speaking before the other person has finished - interruption, the people speaking - participants, A way of speaking that is associated with a particular social group - Sociolect, A way of speaking that is personal to you - idiolect, Making sure people speak in a logical order; one of the rules of conversation - turn taking, a written record of spoken language - transcript, the content of speech - topic, the use of technical words relating to a certain topic - jargon,

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