Check your understanding of the message, In other words, you are sceptical about its effectiveness, So, what you are saying is that you need more time, Make suggestions/Be positive, How about if we give you an assistant?, How would you feel if postponed your visit?, This is a good thing that you warn us in advance, State necessary action, What that means exactly is that we you'll have to prioritize this, We are going to work flat out to get it back on track, Show common understanding, I think we can both agree that you have the best expertise, I know we are both on the same wavelength about this proposal, Acknowledge the other person's perspective, I understand your reluctance a bit more, In your opinion, the team aren't motivated enough?, From your point of view, it'll take a month, not a week.

Negotiations Functional Language

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