SAFEDEPOSIT, Any valuables can be left in the ... box, KEY, A...is needed to lock and unlock the room, APOLOGISE, I'd like to ...for what has happened. I'll make sure it doesn't happen again, SUSPICIOUS, If you see anybody who looks..., please inform security, FAULT, There was a ... with our computer but it's fixed now, OVERCHARGED, I think I've been ... (the total should be $10 less), CONTACT, Is there a ... phone number where we can reach you?, POLITE, Even if you're angry, you must be...to guests, ILLEGAL, Using drugs is ... in this country, MANAGER, I'd like to speak to the duty ..., please, VERIFY, You can ... someone's identity by looking at their passport, UNDERSTAND, If you don't .... someone, ask them to repeat what they said, VISITORS, No ... are allowed in your room after 11pm, STRANGER, If a ... offers you a lift in a car, it's wise to refuse politely, KEYCARD, For security, every guest is given a... which has to be shown at reception, WINDOW, Make sure the ... is closed when you leave the room, HOTWATER, I'm afraid you can't have a warm shower because the ...system is not working, SWIMMINGPOOL, Children aren't allowed in the deep end of the....
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DEAL WITH COMPLAINTS
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Vespinosaberroc
ESO
Inglés
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