Make a complaint - Say you aren't happy with something., Report a problem - Inform (a company) that something is wrong., Explain the issue - Give detailed information about a problem., Response time. - The time it takes to answer a customer., Customer loyalty - The idea that customers will always choose a company's products., Customer Support - A department that answers customer questions., Get feedback - Ask customers what they think about your company., Offer a solution - Suggest an answer to a problem, Have a query - Ask for more information about something that isn't clear.,

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