1) 1. Medical Interviewing Skills: Ability to: a) Facilitates patient's telling of story; b) Effectively uses questions / directions to obtain accurate c) Adequate information needed d) Responds appropriately to affect, non-verbal cues a) Meets Improvement - 1, 2 & 3 b) Meets Expectation - 4, 5 & 6 c) Exceeds Expectation - 7, 8 & 9 2) 2. Organisation / Efficiency: Ability to: a) Prioritizes b) Is timely c) Succint without being brusque or abrupt d) Organizes interaction/ workflow efficiently a) Needs Improvement - 1, 2 & 3 b) Meets Expectation - 4, 5 & 6 c) Exceeds Expectation - 7, 8 & 9 3) 3. Overall Clinical Competence: Ability to: Demonstrates judgement, synthesis, caring, effectiveness, efficiency a) Observer - Observes only or unable to offer meaningful or reliable report. b) Reporter - Able to report reliably on what is observed/ gathered. c) Interpreter - Able to synthesize and analyze information gathered appropriately, needs prompting for solution. d) Manager/ Educator - Able to offer solution to the problem(s) identified, and to share the knowledge. 4) 4. Consideration for Patient/ Professionalism: Ability to: a) Shows respect, compassion, empathy b) Establishes trust c) Attends to patient's needs of comfort, modesty, confidentiality, information a) Needs Improvement - 1, 2 & 5 b) Meets Expectation - 4, 5 & 6 c) Exceeds Expectation - 7, 8 & 9

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