1, Hello. How can we help you?, 2, I’m calling to report a house fire next door to us., 3, Where are you calling from?, 4, I’m calling from 39 Grange Road. The fire’s at number 37., 5, And are you outside the house?, 6, Yes, I am., 7, Good, so you're safe. Is there anyone in number 37?, 8, I'm not sure., 9, OK. Don’t go in to check. Stay and wait for the fire engine., 10, When is it going to arrive?, 11, In about five minutes. Don’t worry and keep a safe distance.
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