Information management, The process of controlling information so it is used effectively, Collecting, storing, retrieving, E.g. filling in customer detail forms at a tennis club, entering the information onto a database then searching to find all members who have joined in the last week., Manipulating and processing, For example, calculation of numerical data, generating a graph, filtering out certain information, Analysing, Looking for patterns / trends in data, Securing, Ensuring information is safe e.g. encryption, Transmitting, Sending information to someone else within or outside the organisation e.g. by email attachment.

Take 3 3.5 Data Analysis Tools

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