accommodating - shows you want to build the relationship; when you put the needs of the other person above your own and give in - I lose, you win., avoiding - neither the relationship nor the outcome is important, when you ignore your wishes and the wishes of the other person - I lose, you lose., compromising - often a quick fix solution which shows time is the most important factor; can leave both feeling dissatisfied; we both win, we both lose, competing - when the outcome is more important than the relationship; tends to be aggressive; I win, you lose, collaborating - both the relationship and outcome are important; requires a lot of work to solve the problem together; I win, you win,

Conflict Management Strategies

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