Up-front, Paid in advance, before goods are produced or received., Spreadsheet, Electronic document in which information is arranged in rows and columns., Offload, To get rid of something that you do not want by giving it to someone else., Requirement, Something that you must do or something that you need to do., One-off, Something that happens or is made or done only once., Hybrid, Something that is a mixture of two very different things., On-demand, Available when a customer wants or asks for something., Outage, A period when a service, such as electricity, is not available., Subscription, Sum of money paid on a regular basis to use a service and access a website., Special, Only for one person or group and not for everyone., Premises, A piece of land with buildings, considered as a place of business.

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