Patient: Hi. I need to make an ____ to see the doctor. Receptionist: What are your ____? Patient: I have a cold but also a very ____. I may need ____. Receptionist: I'm sorry to hear that. When would you like to see the doctor? Patient: ____, please. Is Dr. Evans ____ this afternoon? Receptionist: Let me check ... Yes, he has an ____ at 3 p.m. Does that ____ for you? Patient: That's perfect. Receptionist: Good. Are you a ____? Patient: No, I've seen him before. Receptionist: Can I have your name and ____ please? Patient: It's Emily Chen, and my number is 780 555 1234. Receptionist: Are you still at 123 35 St Northwest? Patient: Yes. That is still my ____. Receptionist: Great. You're all ____. Please bring your health ____ with you. Patient: Okay. Receptionist: Great. See you then, Ms. Chen. Take care. Patient: Thank you!

Making an appointment with the doctor on the phone: Gap fill

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