1) An organization uses a cloud storage service to store company files. The file synchronization client for this cloud service is installed on every user's computer. One user reports that a file synced with the client to their computer does not contain information a co-worker of theirs added earlier today. Indicate the BEST action to take when troubleshooting this problem. a) Exit the cloud service's client that is locally installed, restart the computer, and check to see if the file contains the information that is missing b) Open the cloud service's client that is locally installed, determine if there are any reported errors, and follow the steps provided to correct the synchronization errors. 2) A technician is helping a user configure a new mobile phone. The user could pay for purchases with the previous phone by touching the phone to the payment system. Which of the following features should the technician enable so that the user can use the new phone to also pay for purchases this way? a) NFC b) RFID 3) A user recently reported that every few days the system clock is approximately three minutes behind. The user also received an error message on the BIOS screen. Which of the following would MOST likely fix the clock issue? a) Replace the motherboard's CMOS battery b) Configure the PC to be an NTP server 4) A technician is replacing a laptop's HDD with an SSD. Which of the following should the technician do FIRST? a) Create a backup of the HDD b) Enable SSD support at BIOS 5) Which of the following technologies has the FASTEST connection speed? a) Fiber b) Satellite c) DSL d) Cable

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