1) What keyboard shortcut can be used to paste and select text? a) Ctrl I b) Ctrl c) Ctrl V d) Ctr B 2) What file extension is given to Microsoft Word documents? a) .odt b) .doc or .docx c) .pdf d) .html 3) In Microsoft Word, what is the typical alignment of a business letter a) Align Right b) Justified c) Centered d) Align Left 4) What is the name of the space that should appear at the top, bottom, and sides of the paper? a) a footer b) a header c) a margin d) a channel 5) What type of list is used when the order of the elements does not matter? a) tiered list b) bulleted list c) ordered list d) numbered list 6) Which page orientation is best if you want to display it widely from left to right? a) landscape b) directional c) portrait d) marginal option 7) When is a table useful? a) When you have to add information to the margins of the page b) When you have to display a list of information out of order c) When you have to display a network of information in columns and rows 8) What is the name of the space between the courtesy closing and the sender’s name, found below the business letter? a) enclosure annotation b) body of the letter c) signature area d) return address 9) The date for a block business letter is: a) under the senders address b) below the inside or "to" address c) in the body of the letter 10) The central area of a business letter is called the: a) body b) text c) half d) center 11) Appropriate margins for a blocking style in business letters are two inches on top, one inch on the sides, and one inch on the bottom. a) true b) false 12) The top address on a bulk business letter is the address to which the letter is sent. a) true b) false 13) Before printing a document, what settings should be balanced to control the printed results? a) automatically saved changes b) export settings c) print settings d) tracking changes 14) Which margin option offers the most content on a page? a) narrow b) moderate c) normal d) broad 15) What command is used to change the word “Pizza” to “Pasta” ? a) exchange b) replace c) text injector d) page setup 16) Which feature controls the amount of white space between each row of text? a) footer b) insert shapes c) space between rows d) line space 17) What command is used to place the copyright icon next to a word? a) icon b) symbol c) drawing d) shapes 18) When is the image format tab displayed on the ribbon? a) When an image is selected b) When the first file is opened c) RIght after deleting an image d) There is no such tab 19) Name the command used to manually enter the number of rows and columns for a new table. a) File > Table Design Wizard b) Insert > Table > →Insert table c) Home > Shape references > Custom table 20) The width and/or height may be modified via the picture format tab. a) true b) false

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