communication - the exchange of Information, verbal - using spoken word to communicate , non-verbal - gestures, body language and facial expressions are examples, listening - paying attention to what someone is saying , empathy - understanding and sharing another persons feelings , respect - showing consideration and valuing another person , confidentiality - keeling information private and only sharing when needed , barriers - things that might make communication more difficult like language differences or too much noise , interpreter - someone who helps to translate , feedback - a response to a message to say it has been understood , eye contact - looking at someone’s eyes when speaking or listening , tone - the way words are spoken, body language  - using movement and posture so show emotion/feelings , patience - staying calm and understanding and waiting if someone needs time, support - offering help or encouragement ,

communication

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