1) What is ethical behaviour? a) Advertising worldwide b) Doing the right thing c) Making a profit d) Selling online 2) Ethical behaviour: a) is a primary market research method b) is a staff training method c) is against the law d) is often popular with customers 3) Which of the following is an example of ethical behaviour? a) Having a flat organisation structure b) Paying the minimum wage c) Selling goods that are safe d) Treating workers well 4) Minimising waste in a business is: a) a procurement issue b) a quality assurance issue c) a quality control issue d) an environmental issue 5) Baxter Publications prints children’s comics. How could it act in an environmentally sustainable way? a) Donate to a children’s charity b) Get a bank loan c) Merge with a magazine publisher d) Use recycled paper 6) Fabrice Fabrics Ltd minimises the amount of pollution it creates by using special filters in its chimneys. Which one of the following is an impact on Fabrice Fabrics Ltd of using special filters to reduce the amount of pollution it creates? a) Its cash inflows will increase b) Its costs will increase c) Its output will increase d) Its profits will increase 7) Unemployment measures: a) the number of people in work b) the number of people looking for work c) the number of people who cannot work d) the number of people who do not work 8) Which of the following types of business is most likely to benefit when consumer income levels are low? a) A car manufacturer b) A discount supermarket c) A jewellers shop d) A high-class restaurant 9) Which of the following is a benefit to an electrical retailer of high levels of unemployment in its local area? a) Customers will be willing to pay more for the products b) Customers will spend more time in the shop c) The retailer can have more sales promotions d) The retailer could pay lower wage rates 10) An increase in the number of businesses that trade internationally is called: a) diversification b) e-commerce c) globalisation d) logistics 11) Globalisation encourages: a) fewer businesses to expand b) large businesses to treat its suppliers fairly c) manufacturing businesses to care for the environment d) more businesses to sell in foreign countries 12) Which of the following is a positive impact on a business of globalisation? a) Cultural differences can be ignored b) Packaging will need to be written in different languages c) The business can reach more customers d) There will be more firms to compete with

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