1) Ask the other person questions to ________ trust. a) build b) grow 2) __________ the other person to weaken their position. a) Criticise b) Conflict 3) Build a ________ by talking about shared interests or goals. a) cooperation b) bond 4) Mention a previous ________. a) conflict b) praise 5) _______ calm no matter what. a) Build b) Stay 6) _______ the other person. a) Bond b) Interrupt 7) Threaten to leave if the other person doesn’t _______ with what you want. a) cooperate b) interrupt 8) Increase _______ by waiting a few seconds before responding. a) calm b) tension 9) _______the other person for being a bold negotiator. a) Praise b) Cooperate 10) Agree with whatever the other person wants to avoid ________. a) falling in b) falling out

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