What is meant by person-centred care?, Care that follows organisational rules strictly, . Care based on the worker’s preferences, Care that puts the individual’s needs, wishes and choices at the centre, Care that is the same for every individual, Why is hand hygiene important in care settings?, To save time, To reduce infection risk, To avoid getting wet, To follow policies only, Which of the following best supports effective communication with a service user who has hearing difficulties?, Speaking very loudly, Turning your back while talking, Using visual aids or sign language if appropriate, Avoiding conversation, What is safeguarding?, Protecting staff from accidents, Reporting hazards only, Protecting people from abuse, harm, or neglect, Ensuring people follow instructions
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