Your best friend Siti is upset that you forgot her birthday again. She never forgets yours. Which way(s) of managing conflict do you think would be the most suitable? Why?, Your brother is unhappy that you've booked a beach vacation with friends instead of going on a family vacation. Your brother loves the beach. Which way(s) of managing conflict do you think would be the most suitable? Why?, Your new colleague Mike is complaining angrily because your boss called him Mickey. You don't understand why this is such a big deal. Which way(s) of managing conflict do you think would be the most suitable? Why?, Every time you try to speak, Gabi interrupts and finishes your sentence. It annoys you a lot, but Gabi is a good friend and you like her. Which way(s) of managing conflict do you think would be the most suitable? Why?.

Voices 4. Unit 3D. p. 42. Exercise 5

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