1) Benefit of staff training a) Staff motivation increases b) It is inexpensive c) Working time is improved 2) Costs of training a) Quality of work decreases b) Image of organisation improves c) Financial costs can be high 3) Offered to new staff a) On the job training b) Off the job training c) Induction training 4) Induction training includes a) A welcome to the business b) Security procedures c) Tour of the firm d) Visit to outside organisation 5) On the job training: a) training within the workplace b) coaching c) college course

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