To send documents to an official or organization., Submit documents, To receive money back after paying for a product or service., Get a refund, A phrase used when the result is different from what was expected., As it turned out, To complete a document with the required information., Fill in a form, A document declaring income and taxes to the government., Tax return, A paper proving completion of a course or achievement., Certificate, A plan of activities or events with their times., Schedule, A list of things to do or discuss in a meeting., Agenda, A document requesting payment for goods or services., Invoice, Available whenever the customer wants., On-demand, Buying and selling products or services via the Internet., E-commerce, A product or service that is free at first but charges for premium features., Freemium, A luxury or extra-cost version of a product or service., Deluxe, A store selling pens, notebooks, and other office supplies., Stationery shop, Products bought and used by customers at home., Home appliances, A person or company who provides goods to another business., Supplier, The money left after subtracting costs from revenue., Profit margin, A company that sells products in bulk to retailers., Wholesaler, A shop selling products directly to consumers., Retailer, A company that produces goods., Manufacturer, The desire or need for a product by customers., Demand, To reach the point where expenses equal income., Break even, Costs of running a business, e.g., rent, electricity., Overhead costs, To be able to pay for something without financial strain., Afford, Something no longer valid because its date has passed., Expired.

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