Managers , Make decisions about how to use the organisation’s resources , Organizations , Collective of individuals who work together to achieve goals or objectives that are important to them , Upper or Top Level Managers , Spend most of their time planning and leading because they make decisions about the organisation’s overall performance and direction , Middle Managers , Those who receive broad statements of strategy and policy from upper level managers , Lower Level Managers or first-line supervisor , Those concerned with the direct production of items or delivery of service , Management Dimensions , Leadership, Decision Making, Implementation of Work Tasks , Four Functions of Management , Management activities can be classified into four major functions , Planning , Involves determining what the Organizations will seek to accomplish and deciding how to reach those goals , Organizing , Refers to the activities involved in designing jobs for employees , grouping these jobs together into departments, and developing working relationships among organizational units/departments and employees to carry out the plans m, Leading , The process of guiding and motivating people to work toward organizational goals , Controlling , The process of measuring progress against goals and objectives, and correcting deviations if results are not as expected , Interpersonal Roles, interacting inside or outside organisation, Informational Roles, Collecting and transmitting information, Decisional Roles, activities focused on allocating resource to achieve organisational goals, Leadership, example activity coordinating the efforts of all department to achieve company strategics, Interpersonal Skills, communication ,listening,conflict resolution, and leading are necessary for working well with others, Technical skills, The knowledge and ability needed to accomplish the work groups specialized activity’s, Conceptual Skills, the intellectual abilities to process information and make accurate decisions about the work group and tasks that are essential to gathering information and making and implementing decisions , Job Knowledge, Knowledge the facts about equipment, materials and the work process, Oral Communication, Verbally presenting information to others .

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