a, 1, 2, b, 1, 2, The process of guiding and motivating people to work toward organizational goals., Leading , planing , A set of shared values and norms that support the management system and that guide management and employee behavior, Organizational culture, Social environment, The process of measuring progress against goals and objectives, and correcting deviations if results are not as expected, Orgnaizing, Controlling , Procedures and systems for minimizing the harm that might result from some unusually threatening situations., Crisis Management , Balanced scorecard , Skills required to understand other people and to interact effectively with them, Conceptual skills, Interpersonal skills, The ability and knowledge to perform the mechanics of a particular job, Technical skills, Administrative skills, The ability to understand the relationship of parts to the whole, Conceptual skills, Decision-making skills, The ability to identify a decision situation, analyze the problem, weigh the alternatives, choose an alternative, implement it, and evaluate the results, Technical skills, Decision-making skills, The technical skills necessary to direct an organization, including scheduling, researching, analyzing data, and managing projects, Interpersonal skills , Administrative skills, sometimes known as Corporate culture, Organizational culture, Market environment.

Management terms

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