Sorry to bother you, but my salmon is cold, could you reheat it please? - Oh no! Let me take it back for you! It won’t take long., I don’t like to complain but we’ve been waiting in this queue for over 30 minutes. - Sorry for the inconvenience but we’re going as fast as we can., I’m afraid that there’s an issue with this mobile phone. I can’t switch it on. - I’m really sorry to hear that. I’ll take a look at it right now!, We’re a little bit cold over here. We’d appreciate it if we could sit somewhere away from the door, please. - Sorry about that! Please follow me, I have a spot just over here that would be better., I ordered a jacket online but it seems that the size doesn’t match the description. Could I exchange it in the shop? - Of course! That’s no problem at all. You can do that right away., I'm a bit irritated about the delivery of the camera I ordered. - I sincerely apologize for the delay cause by our drivers... ,

Making Complaints: Functional Language

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