Situation: When I worked for..., A good example that comes to mind is..., I worked in the...department for..., I have several years’ experience in..., As I mentioned earlier, I have a diploma in... and I am qualified..., Task: As part of my role as a (job) I also had to..., I was asked to..., Action: I held a meeting with..., I created a..., I contacted..., Result: I successfully managed / controlled / created..., I was able to resolve the situation / find solutions / negotiate a better..., We achieved the desired result..., I am very proud of the end result.,

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