What is the main problem the man is discussing?, He ordered the wrong size of pants from the department store., His package is taking a long time to arrive, and he doesn't know why., He received a text message saying his order would be late, The woman says she has heard the department store is "very reliable" (0:43). In this context, what does reliable most closely mean?, Their products are cheap, They are often fast with shipping, They perform as expected., What made the woman suggest that the package might be more than just delayed?, The store usually sends a tracking link, which the man hadn't received, The store is known for losing packages around the holidays., The store usually sends a text or email about late packages, which the man hadn't received, The man realizes his order might not have been completed because he is not "100% certain" that he remembered to click on..., Add to Cart, Complete Your Order, Continue to Payment.

Unit 09. Keep talking

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