Application form or opening an account., I have to be filled in if you want to open a bank account. After you have filled me in, you must present your identity documents to a member of staff to complete the process. When you have filled me in and presented the necessary documents, you can go to the counter and deposit money in your account.  , Customer Service Agent, I sit at a desk in the entrance hall of the agency. My job is to help customers to open bank accounts. I can give you an application form for opening a bank account. I can also help you decide which bank account best meets your needs. Ask me questions about the products we offer and the forms you have to fill. Ask me what documents you need to open an account. Don’t ask me to take deposits or give you sums of money., Branch Manager, I supervise all the staff and make sure they are working correctly. As well as the staff members you can see, I supervise those who are working behind the scenes in their offices, managing  people’s accounts and doing other things. Come and see me if you have problems that the other members of staff cannot sort out. Don’t come and see me to open an account. , Bank Clerk, My job is handling money and recording transactions. I take customers’ deposits and issue them with cash when they make withdrawals. Customers must present proof of their identity and a correctly complete form before I can deal with them. You can ask me how much money you have in your account or whether a payment has arrived. Don’t ask me to open a bank account for you.  , Security guard, My job is to protect the bank, the bank staff and our customers. To do that, I need to keep an eye on everything that goes on in the bank. Don’t ask me for information on how to open an account of fill in forms., Display Board, I display information on the kinds of products offered by the bank and how much they cost., Document display shelves, I hold all the forms required for performing transactions. You will need my forms if you want to carry out banking business with the counter staff. , Withdrawal Slip, You will need to complete me in every detail and sign me if you want to withdraw money from your account. , A cheque, You can use me to pay someone without the need for cash (i.e., banknotes or coins). When you complete and sign me, you are giving the bank permission to pay the person whose name appears on me. The bank will pay the person with money drawn from your account. , Paying in Slip, You will need to complete me in every detail, including your account number, if you want to pay money into your account. .

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