What is the first thing the receptionist usually says?, “Give me your passport.”, “Good morning! How may I help you?”, “What do you want?”, “Please go away.”, What does a guest need to check in?, A map, A reservation or ID, ) A phone charger, A dinner menu, What does “Let me check that for you” mean?, I will fix your room., I will look at the information., I don’t know the answer., Please wait outside., How do you tell the guest their room number and floor?, “Your room is 204, on the second floor.”, “Your room is in the parking lot.”, “Your room is 9999.”, “Your room is outside the building.”.

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